Floor supervisor
Floor Supervisor – Tommy’s Restaurant Holdings Ltd.
Location: Brentwood, Chaguanas
Reports to: Restaurant Manager / General Manager / Operations Manager
Employment type: Permanent, Full-Time
Role Summary
We’re seeking a supportive, hands-on Floor Supervisor to lead front-of-house operations, elevate guest experiences, and guide a motivated team in a fast-paced environment.
Key Responsibilities:
· Supervise hosts, servers, bartenders, and bussers.
· Support scheduling, training, and ongoing staff development.
· Ensure warm, timely, and professional service; resolve guest concerns; maintain clean, inviting dining areas.
· Coordinate seamlessly with kitchen and bar teams; manage reservations, seating flow, and FOH inventory.
· Uphold health and safety standards; assist with logs, reports, evaluations, and help execute events and promotions.
Qualifications:
· 2+ years of FOH supervisory experience.
· Strong leadership, conflict-resolution, and customer service skills.
· Proficiency with POS systems and basic computer tasks.
· Flexible availability, including evenings, weekends, and holidays.