Office Manager - East Gates - Tommy's Restaurant Holdings Ltd. APPLY NOW

Job Title: Office Manager

Location: Tommy's Brewing Company, East Gates, Trincity

Job Type: Full-time

About Us:

Tommy's Restaurant Holdings Ltd is the restaurant and taproom operator of Tommy’s Brewing Company, Trinidad & Tobago’s first and leading craft brewery. As a trailblazer in the Caribbean craft beer industry, we pride ourselves on creating a welcoming space where our guests can enjoy outstanding food, world-class brews, and unforgettable experiences. Our East Gates location is no exception. With its vibrant atmosphere and committed team, we strive to be the ultimate destination for craft beer lovers and food enthusiasts alike.

Job Overview:

The Office Manager is responsible for managing the day-to-day administrative operations of Tommy's East Gates location. This role requires a highly organized individual who can handle a variety of tasks and ensure smooth communication between all departments. The ideal candidate will be proactive, detail-oriented, and capable of maintaining a welcoming and efficient office environment.

Key Responsibilities:

Administrative Management:

• Oversee daily office operations, including opening and closing procedures.
• Maintain office supplies inventory and place orders as needed.
• Handle incoming and outgoing correspondence, including emails, phone calls, and mail.
• Manage filing systems and ensure all records are up-to-date and organized.

Financial Coordination:

• Assist in managing accounts payable and receivable.
• Prepare and process payroll in coordination with the finance department.
• Monitor and manage the office budget, ensuring cost-effective solutions.

Human Resources Support:

• Assist with onboarding new employees, including paperwork and orientation.
• Maintain employee records and ensure compliance with company policies.
• Coordinate staff schedules, meetings, and training sessions.
• Administer employee insurance policies, including enrolment, updates, and communication with insurance providers

Customer Relations:

• Handle guest inquiries and resolve complaints in a professional manner.
• Support front-of-house staff during peak hours as needed.
• Foster a positive and welcoming atmosphere for both employees and guests.

Operational Support:

• Coordinate with suppliers and vendors to ensure timely deliveries.
• Assist the management team with special projects and events.
• Ensure compliance with health, safety, and legal regulations.

Qualifications:

• Proven experience as an Office Manager, Administrative Assistant, or similar role.
• Excellent organizational and multitasking skills.
• Strong communication skills, both written and verbal.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Basic knowledge of bookkeeping and office management systems.
• Experience with employee benefits administration is a plus.
• Ability to work independently and as part of a team.

Benefits:

• Competitive salary and benefits package, including access to employee insurance plan.
• Opportunities for professional growth and development.
• A supportive and dynamic work environment.

How to Apply:

Apply by submitting your CV and cover letter via the form below.